Touch Screen Panel 3280007-02 328000702

Pro-face 3280007-02 | AGP3300-S1-D24 GP3000 HMI — 5.7-Inch STN LCD Touch Panel Operator Interface

Part Number: 3280007-02

Model Designation: AGP3300-S1-D24 (also referenced as PFXGP3300SAD)

Manufacturer: Pro-face (Schneider Electric / Xycom, Japan) 

HMI for Industrial Machine Control

The Pro-face 3280007-02 is the AGP3300-S1-D24 — a 5.7-inch GP3000 series touch panel HMI for industrial machine control and process monitoring. It serves as the operator interface between the machine operator and the PLC or process controller: displaying process data, accepting operator inputs via the resistive touch screen, and executing alarm management and recipe management functions defined in the GP-Pro EX application software.

The STN LCD display provides colour visualisation for screen graphics, trend displays, and alarm lists at QVGA (320×240) resolution. The 5.7-inch screen size is compact enough for small machine panels and operator stations where space is limited, while providing sufficient display area for typical HMI page layouts without scrolling.

The front panel's IP65f rating confirms protection against water jets and dust ingress at the front face — suitable for washing-down environments in food processing, pharmaceutical, and packaging applications. The rear of the unit is not sealed to IP65, so the control cabinet's own enclosure rating applies to the cable entry area.

Connectivity and Software

The AGP3300-S1-D24 provides two serial ports configurable for RS-232C, RS-422, or RS-485 — covering communication to older PLCs, drives, and instruments that use serial protocols. The integrated 10/100 Ethernet port supports direct communication to EtherNet/IP PLCs (ControlLogix, CompactLogix), Modbus TCP devices, and Pro-face's Pro-Server EX remote monitoring software.

The CF (CompactFlash) card slot is used for application download, data logging, and recipe storage. The GP-Pro EX software on a PC creates the HMI application and downloads to the AGP3300 via Ethernet or serial connection.

Key Specifications

FAQ

Q1: The touch panel is no longer responding accurately — touches register at the wrong screen position. Is the HMI faulty?

Touch misregistration on a resistive analogue touch panel is usually a calibration drift issue, not hardware failure. Enter the AGP3300's offline mode (hold the panel in a defined corner at power-up to access offline) and run the touch panel calibration routine. Recalibration restores correct touch registration without replacement. If the touch panel fails to respond at all after calibration, the resistive film has physically worn through and the touch panel must be replaced.

Q2: The CCFL backlight has failed — the display is blank but the HMI is communicating normally. Can it be repaired?

Yes. CCFL backlight failure is the most common age-related failure on the AGP3300-S1-D24. The CCFL tube can be replaced by specialist HMI repair companies, restoring display function without replacing the entire HMI unit. Alternatively, some suppliers offer LED backlight upgrade kits that provide a longer service life than CCFL replacement.

Q3: The AGP3300-S1-D24 application was created with GP-Pro EX. Can it be transferred to a new unit after the original failed?

Yes — if the application file is backed up on CF card or on the development PC. Connect the CF card with the application backup to the new unit and follow Pro-face's application download procedure from offline mode. If no backup exists, the application must be recreated in GP-Pro EX from documentation. Always maintain a current backup of the HMI application on CF card.

Q4: The HMI's Ethernet communication to the PLC is dropping connections intermittently. The PLC and network infrastructure have been checked and are healthy. What should be investigated on the HMI?

Check the HMI's IP configuration in offline mode — verify the IP address, subnet mask, and gateway are correctly configured and there is no address conflict on the network. Also verify the Ethernet cable and RJ45 connector at the HMI are in good condition; the HMI's Ethernet port is vulnerable to connector damage in environments with frequent cable connection/disconnection. If configuration is correct and hardware is sound, a firmware update for the HMI may address known Ethernet stack issues in the installed firmware version.

Q5: Where is a replacement 3280007-02 / AGP3300-S1-D24 sourced?

Pro-face GP3000 series panels are widely stocked by HMI aftermarket dealers and industrial automation parts suppliers. Both new surplus and refurbished exchange units are available. Request confirmation that the CCFL backlight is functional and that the touch panel passes calibration before accepting any used or refurbished unit. CCFL and touch panel replacement on refurbished units should ideally be documented as part of the refurbishment.